We finally got the new webshop up and running, after working on it for more than a year!
As you can see the new design tries to embrace our new logo and i dentity with a cleaner and professional look.
We have improved in many areas, for example with regards to shipping methods, especially for danish people, where they'll be able to choose pickup points for their deliveries themselves, and choose between 4 couriers! We have also 100% abandoned untrackable mail, as we've learned that many customers do not understand the difference, and the legal aspect in not having any proof of the merchandise being shipped often put us in a bad situation when packages got lost.
So what does this mean for you?
Well all accounts and orders from our old webshop should have been migrated, including the passwords so you should be able to login with your old credentials. If not, let us know via the live chat or reset your password. Either way we will try our best to help you out.
On all future orders you WILL get a tracking number ALWAYS.
Over the years, many customers have accumulated a lot of loop points without ever using them, therefore we've decided to put an expiration date on the loop points, which will be set to one year from date of migration. This is to give us a better picture of how much we "owe" people that are actually using the loyalty program.
So that's all for now, hope you like it - we would love to hear what you guys think :D